Hsuperstars- Employer | Frequently Asked Question

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FAQ

For immediate assistance check the FAQ's below, or you can contact us via our Feedback page.

Q. Am I able to post my resume confidentially, keeping my contact information hidden?

A. Yes. You have the option to keep all of your contact information (Name, Address, Phone Number and even your e-mail address) confidential when you post a resume. Employers can still send you an e-mail without knowing your e-mail address.

Q. Do all employers pay to post jobs and search resumes?

A. Yes. There is a one year introductory offer to employers allowing them to post twelve jobs during the first year of membership.

Q. How can I view or modify my resume?

A. Once you log in, click on Post Resume on the main button bar and scroll down to see your resume. If there are changes you would like to make, click on Modify, make your changes and press Submit.

Q. How do I change my password or contact information?

A. It's easy! Just click into User Options at the top of the page once you have logged-in to HSuperstars, make the necessary changes and press Submit at the bottom of the page.

Q. How do I contact Superstars?

A. The best way to reach us is to email us at customerservice@HSuperstars.com and we will respond to you promptly.

Q. How do I renew my Posted Resume or my Job Catcher?

A. Your Posted Resume or your Job Catcher cannot be renewed until one week prior to their expiration date. You will be notified by email. The e-mail will provide a link to the renewal page on HSuperstars.

Q. If I have not been contacted by an employer to which I have applied, does this mean that they have not received my resume?

A. No. The employer will have received it, but please understand that many employers do not respond to all applicants. You may, of course, decide to follow up

Q. Is my resume searchable by employers on all Hsuperstars sites?

A. No. Your resume is only searchable by employers posting on your home Hsuperstars site. If you wish to have your resume searchable by another Hsuperstars region, you must post your resume on that Hsuperstars regional site. To visit another Hsuperstars site, just click on the link on the button bar.

Q. Is there a fee to use the site and do I have to register to search jobs?

A. No. The site is free to all jobseekers. You can search for jobs without having to register.

Q. Once I have logged in, do I have access all parts of the HSuperstars website?

A. As a jobseeker, you will have access to all Job Seeker areas. Employers have access to all Employer areas.

Q. What does "Work Permit Needed" mean?

A. When a job posting says, "Work Permit Needed: Yes", it means that you must have a permit to work in that country to apply to the job. The employer is not willing to provide or assist you in providing a work permit.

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